Frequently Asked Questions
What are your shipping options and delivery times?▼
City Bird offers standard and express shipping worldwide. Standard orders typically arrive within 3-7 business days, while express delivery ensures your package reaches you in 1-2 days.
How do I return an item I am not satisfied with?▼
We offer a 30-day return policy. Simply visit our returns portal to generate a prepaid label and send your item back in its original packaging for a full refund.
Which payment methods do you accept at checkout?▼
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Your security is our priority, and all transactions are processed through encrypted, industry-standard payment gateways.
How do you ensure the quality of your products?▼
Every product at City Bird undergoes a rigorous multi-point inspection process. we partner with premium manufacturers to ensure that every item meets our high standards for durability and design.
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